🔒 Privacy Policy – Address Projects Home Appliances

Introduction

Address Projects Home Appliances is committed to protecting the privacy of visitors and customers of our website. We handle personal data in accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia and recognized international standards for information security.

This Privacy Policy explains how we collect, use, process, store, and protect personal data when you access our website, make a purchase, or communicate with us through our official channels.

By using this website, you acknowledge and agree to the terms outlined in this policy.

1. Information We Collect

We may collect certain personal data necessary to provide our services, including:

Basic Information

Full name
Phone number
Email address
Delivery address

Order Information

Order details and purchase history
Records of previous transactions
Products viewed or added to favorites

Payment Information

All payment transactions are processed through secure and certified payment service providers.

Address Projects Home Appliances does not store credit card or banking card details.

Usage Information

We may collect certain technical information such as:

Internet Protocol (IP) address
Device type and browser type
Pages visited on the website
Duration of browsing sessions

This information is collected to improve website performance and user experience.

2. How We Use Your Information

Your personal data may be used for the following purposes:

Processing and fulfilling orders
Communicating with customers regarding purchases or inquiries
Providing customer support services
Improving website functionality and user experience
Analyzing website performance through analytics tools
Complying with legal and regulatory obligations within the Kingdom of Saudi Arabia

Your data will not be used for purposes other than those stated above without your consent, unless required by law.

3. Data Protection and Security

We implement appropriate technical and organizational measures to protect personal data, including:

SSL / TLS encryption to secure data transmission
Secure data storage systems
Network protection through firewalls and intrusion detection systems
Restricted access to personal data for authorized personnel only
Regular security reviews and monitoring
Periodic data backup procedures

We continuously review and update our security practices to maintain the highest level of protection.

4. Sharing Data with Third Parties

We respect your privacy and do not sell, rent, or trade personal data for commercial purposes.

Limited data may be shared only in the following situations:

With shipping and logistics companies to deliver orders
With payment service providers to process payments
With government or regulatory authorities when legally required
With technology and analytics service providers to improve website performance

All third-party partners are required to maintain strict confidentiality and comply with data protection standards.

5. Cookies

Our website uses Cookies to improve user experience and website functionality.

Cookies may be used for:

Essential website functionality
Website analytics and performance monitoring
Personalizing user experience
Supporting digital marketing activities

Users may manage or disable cookies through their browser settings, although disabling certain cookies may affect some website features.

6. User Rights

Under the Saudi Personal Data Protection Law (PDPL), users have the right to:

Know what personal data we process
Request access to their personal data
Request correction or updating of their personal data
Request deletion of personal data when there is no legal requirement to retain it
Withdraw consent to data processing where applicable

User requests will be processed within 30 days after identity verification.

7. Data Retention

Personal data is retained only for the period necessary to fulfill the purposes for which it was collected, or for the duration required by applicable laws and regulations in the Kingdom of Saudi Arabia.

After this period, data will be securely deleted or anonymized.

8. Data Breach Notification

In the event of a data breach that may affect personal data, the Institution will take appropriate actions to mitigate the impact and notify affected users and relevant authorities in accordance with applicable laws in the Kingdom of Saudi Arabia.

9. Updates to This Privacy Policy

Address Projects Home Appliances reserves the right to modify or update this Privacy Policy at any time to reflect legal, operational, or regulatory changes.

Updates will be published on this page, and continued use of the website constitutes acceptance of any modifications.