📄 Terms & Conditions – Address Projects Home Appliances

Welcome to the Address Projects Home Appliances online store. By using our website or making any purchase, you agree to comply with the following Terms and Conditions. Please read these terms carefully to ensure a safe, reliable, and transparent shopping experience.

1. Definitions

The Institution:
Address Projects Home Appliances

Online Store:
https://address-projects.com and all related platforms and services.

Customer / User:
Any person who visits the website or makes a purchase.

Agreement:
The terms and conditions that govern the relationship between the Institution and the customer.

2. Terms of Use

Users must be at least 18 years old and legally capable of entering into binding agreements.

The website must not be used for any illegal purposes or activities that violate these terms.

The Institution reserves the right to suspend or terminate any account that violates these terms without prior notice.

3. Institution Obligations

Address Projects Home Appliances is committed to:

Providing 100% genuine products with an official two-year warranty against manufacturing defects.
Offering secure payment methods including Mada, Visa, MasterCard, Apple Pay, STC Pay, and installment options through Tamara, Tabby, Emkan, Madfoua, and Basita.
Providing delivery services within Jeddah through the Institution's couriers and outside Jeddah through approved shipping companies.
Applying a clear and convenient return and exchange policy according to the terms stated on this page.
Delivery services are available only within the Kingdom of Saudi Arabia.

4. Payment & Return Policy

Accepted Payment Methods

Mada cards
Visa & MasterCard
Apple Pay
STC Pay
Installment services: Tamara, Tabby, Emkan, Madfoua, Basita

All prices displayed on the website include Value Added Tax (VAT), where applicable. The Institution reserves the right to modify prices or promotional offers at any time without prior notice.

Return Policy

Customers may request a return within 7 days from the date of delivery.

The product must be unused and in its original condition, including packaging and all accessories.

Refunds are processed within 3 to 5 business days after the returned item is inspected and approved.

Exchange Policy

Products may be exchanged within 3 days of delivery if they are in good condition.

The Institution covers shipping costs only in case of manufacturing defects or order errors.

5. Delivery & Shipping

Orders are delivered within Jeddah through the Institution's couriers, and outside Jeddah through approved shipping companies.

Delivery is made to the main entrance of the building or villa. Delivery does not include carrying items upstairs, entering apartments, or installation services unless explicitly stated on the product page or during the order process.

6. Amendments

The Institution reserves the right to modify these Terms and Conditions at any time in accordance with legal or operational requirements.

Continued use of the website after changes are made constitutes acceptance of those changes.

Customers are advised to review this page periodically for updates.

7. Data Protection

We are committed to protecting your privacy according to the highest information security standards.

Customer data will not be shared with third parties except for:

Order processing and delivery services
Legal requirements
Improving website performance and user experience

We may use analytics tools such as:

Google Analytics
Meta Pixel

to improve our services and website functionality.

8. Warranty & Maintenance

All products include an official two-year warranty against manufacturing defects.

Warranty and maintenance services are provided through authorized agents or official service centers.

The warranty does not cover:

Damage caused by misuse
Breakage or damage after delivery
Use that does not comply with manufacturer instructions

9. Account Suspension or Termination

The Institution reserves the right to suspend or terminate any account in the following cases:

Violation of these Terms and Conditions
Providing false or fraudulent information
Abuse of return services
Submitting malicious complaints or attempting fraud

10. Governing Law

These Terms and Conditions are governed by the laws and regulations of the Kingdom of Saudi Arabia.

Any legal disputes shall be resolved by the competent judicial authorities within the Kingdom of Saudi Arabia.

11. Contact Information

Institution Name:
Address Projects Home Appliances

Commercial Registration (CR):
7053528662

Tax Number:
314598715200003

Address:
Bashir Bin Al-Harith Street – Al-Jameah District
Jeddah – Kingdom of Saudi Arabia

Postal Code:
22345

Email:
[email protected]

Phone / WhatsApp:
+966 50 245 1500

Website:
https://address-projects.com

Last Updated:
March 10, 2026

Thank you for choosing Address Projects Home Appliances.
We appreciate your trust and always strive to provide a reliable, convenient, and excellent online shopping experience.